APAV Takes Part In Workshop On Victim Support Lines
On 19 and 20 October a workshop on victim support lines and distance support was held in Brussels.
This initiative was promoted by Victim Support Europe, in the context of the VSE Centres of Excellence.
With members from different countries and with distinct experiences, the goal of these events is to share learnings and challenges that differ from place to place.
The workshop was focused on in-depth discussion on:
- The selection and training of volunteers for online counselling and the helpline
- Community Resiliency Model training module for victim support organisations
- TRiM method based on cognitive behavioural therapy
- Promotion of #116006Helpline and online support
- Funding of helpline and online support
- How other 116 helpline are run?
- Standards for helpline
