APAV releases APAV Statistics | Safe Internet Line 2020 and Data Detox x Youth Kit

The Portuguese Association for Victim Support presents today, marking the Safer Internet Day, APAV Statistics | Internet Safe Line 2020, the result of the analysis of this Line that provides support in both aspects of reporting illegal content on the Internet and in support of issues related to the use of technologies and victims of cybercrime.

In 2020, the year in which we were all, in some way, impacted by the COVID-19 pandemic,The Internet Safe Line recorded a total of 1,164 processes in two areas: customer service (helpline) and complaint (hotline). This document presents specific statistics on registered care and support processes, crimes and other forms of violence, as well as the profile of the victim of crime.

The Internet Safe Line, managed by APAV since January 2019, also covers awareness raising.Young people, and society at large, are now more dependent on technology than ever before. It becomes increasingly important to question the apps and platforms we use every day to socialize, exercise, learn and share.

The Internet Safe Line is available at 800 21 90 90 (working days between 9 am and 9 pm) or by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.. Support is confidential and free.